SurveyPoint enables you to create surveys where you can charge participants for taking part in your survey. To allow us to take payments on your behalf, you need to associate your SurveyPoint account with your Stripe account. Begin by going to Settings | Payments and turn on the Enable Payments switch. Next, press the Connect with Stripe button and follow the instructions to setup your Connected Account.

Wait, what’s this message about? #

Because of the way Stripe is built, data that goes through the business you set up will be visible to any company attached to it. Of course, we make no attempt to access things that do not pertain to us, but if you want to completely isolate things, Stripe provides a second option: create a new account for each company you use Stripe’s Connect services with. Below are benefits and drawbacks for you to consider.

Benefits of Creating a New Connect Account #

• Data Privacy:
  • By creating a new connected account specific to the platform (e.g., SurveyPoint), you isolate access to only the data generated through that account. The platform won’t be able to see payment history, payouts, or other data unrelated to their business.
• Permission Limitation:
  • The platform will only have access to data and control tied to the specific account you authorize, not your main Stripe account or any other connected accounts.
• Operational Segregation:
  • If you later decide to disconnect from SurveyPoint or work with another partner, you can manage those relationships without exposing unrelated financial activities.
• Risk Mitigation:
  • If the partner account is compromised, only the new connected account is at risk, keeping your primary account safe.

Drawbacks of Creating a New Connect Account #

1. Administrative Overhead:
   • You’ll need to manage multiple Stripe accounts, which could increase complexity for bookkeeping, compliance, and tax filings.
2. Transaction Duplication:
   • If you’re working with the same customers or transactions across different platforms, splitting them into separate accounts could complicate reconciliation.
3. Limited Cross-Account Insights:
   • Insights and reporting (e.g., lifetime customer value, trends) may become fragmented between the accounts.
4. Payout Configuration:
   • Stripe may require you to reconfigure payout settings (e.g., bank accounts) for the new account, which could delay operations during setup.
5. Fees and Costs:
   • Depending on how Stripe Connect is set up, you may incur additional fees for using multiple connected accounts.